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To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. Guests submit their subscores and their overall scores independently – there’s no direct link between them. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 5 stars for me.Each review score is between 1 and 10. They fixed the A/C and the water in the showers was hot. The rest of the week was great! Even the service was better. I will stay again because I was not treat bad or anything. However, they do their job outside of making you feel welcomed. Like I mentioned before done expect to be treated valued. They showed no concern that we was a valued customer. She ask if the thermostat was on fan or cool. I felt I was blown off so I had to make sure that they understood that the A/C was not working. I called the service desk at 5am to let them know. The room temperature has be 82° all night so I didn't sleep well at all. I found a sock which was left from whom ever stayed there before us. The rooms are nice, clean for the most part. PreFlight Parking provides shuttle service to and from PHX every 4-6 minutes throughout the day. They do their job but don't expect it to be we are glad you are here. PreFlight Airport Parking near PHX provides a high level of service for a good price. Day one, The service was not 3,4 or 5 star.
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